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Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

Is World Cup Hub licensed and regulated?

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World Cup Hub is licensed and regulated by the Curaçao eGaming Authority, licence number 1234-4567. The licence requires us to meet strict player protection, fair‑play and fund‑segregation standards. You can verify the current licence status on the Curaçao eGaming website.

02

How do I deposit funds into my World Cup Hub account?

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You can deposit using Visa, Mastercard, Skrill, Neteller, ecoPayz, or Bitcoin. Minimum deposit is $10 (or equivalent). Deposits are instant for most methods, except bank transfers which take 2-3 business days. There are no deposit fees.

03

What types of bets can I place on World Cup Hub for World Cup matches?

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You can place pre‑match and live bets on outcomes such as match result (1X2), over/under goals, both teams to score, Asian handicaps, correct score, and special props like top scorer. All bet types are listed in the 'Markets' section of each fixture.

04

Why was my bet voided after a match was postponed?

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According to our settlement rules, if a World Cup match is postponed and not played within 24 hours of the scheduled start, all bets on that fixture are void and the stake is returned. This follows the industry standard for ‘non‑runners’ and is required by our gaming licence.

05

What is the minimum and maximum bet limit on World Cup Hub?

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Minimum bet is $0.50 per wager; maximum depends on the market and can range from $500 to $5,000 for popular events like World Cup finals. The exact limit is displayed in the bet slip before you confirm. High‑rollers can request a tailored limit by contacting support.

06

How does World Cup Hub protect my personal data and ensure responsible gambling?

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We use 256‑bit SSL encryption to safeguard all data and adhere to GDPR. For responsible gambling we provide deposit limits, self‑exclusion options, and a dedicated link to GamCare and BeGambleAware. All users must complete identity verification (KYC) before withdrawing funds.